With a conviction to deliver a superior customer experience for its subscribers, Globe Telecom is in the midst of a network transformation program that entails the building of a state-of-the-art, robust and future-proof new network.
“Our network transformation program cuts across the access all the way to the core, expanding our coverage footprint and enabling 3G and HSPA+ in all our sites,” Globe Head of Network Planning and Engineering Joel Agustin said at a recent Globe ‘Kamustahan’ gathering in Davao City. “This means that we will have 4G coverage everywhere,” he added.
Agustin said further that Globe is building 12,000 kilometers of new fiber optic cables, which is equivalent to the actual distance from Manila to Phoenix, Arizona in the United States. “Coupled with advanced IP microwave systems, all these upgrades are designed to support Globe’s thrust of increasing capacity, improving services and enabling new technologies that will best serve our customers, said Agustin.
“To prepare our network for the future, mere upgrades won’t do. We’re actually building a brand new network that can handle our customers’ growing needs, without interrupting service from our legacy network,” he stated.
Globe is in the midst of a US$700 million network modernization program that is meant to increase network capacity and resiliency and to accommodate more voice, SMS, and data traffic. The first phase of the network upgrade is on track with 88% completion in various cell sites all over the country.