Davao City ranked first in a list of 10 “Next Wave Cities” for the BPO industry!

A report by the Business Processing Association of the Philippines (BPAP) showed Davao City ranked first in a list of 10 “Next Wave Cities” for the BPO industry, followed by Sta. Rosa, Laguna.

Davao City was number one in terms of talent availability, infrastructure and cost. Davao has a workforce of 400,000 and about 13,000 new graduates are added every year. In 2010, its IT-BPO sector employed over 7,500 people, and data shows it can grow to 26,000 full-time employees.

Another advantage of Davao is its low wages. The report noted the non-agriculture minimum wage in Davao is P5,390 a month, 8% lower than Metro Cebu and 36% lower than in Metro Manila.

However, IT-BPO locators may face challenges, such as the lack of qualified talent for senior and management positions in the city, as well as the peace and order situation in Mindanao. But the looming power crisis in Mindanao may be the biggest challenge yet for companies.

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